Provisioning Specialist
Summary of the Role:
We are looking for an API Integration Specialist to manage and automate data flows between our billing (Stripe), CRM (HubSpot), and product platforms. Sitting at the intersection of RevOps, Finance, and Product, you will own post-sale operational workflows: configuring mappings, monitoring webhooks/sync errors, provisioning accounts, and replacing manual tasks with automated processes via iPaaS or REST APIs to ensure data integrity across all systems.
Desired Skills:
- B2 and above English level (Clear written and verbal communication to collaborate cross-functionally)
- 1–3 years of experience in operations, account administration, billing/revenue operations, order management, integration/systems administration, or a similar detail-driven role
- Hands-on experience with Stripe: product catalog and mapping, billing/product setup, and subscription & billing change management.
- Hands-on experience integrating billing/subscription software with a CRM (HubSpot strongly preferred; Chargebee, Recurly, Zuora, NetSuite, Salesforce, or Dynamics considered)
- Practical working knowledge of REST APIs and webhooks: reading API documentation, interpreting JSON payloads, testing endpoints with Postman (or similar), and troubleshooting failed calls, retries, and sync errors
- Professional experience with integration and automation tooling: native connectors, iPaaS platforms (Zapier, Make, Workato, Tray.io), or lightweight scripting used to eliminate manual data movement
- Comfort working across multiple business systems (CRM, billing, and product administration tools) simultaneously
Responsibilities:
- Integrations & Automation: Maintain Stripe-HubSpot-product syncs using native connectors, iPaaS tools, and REST APIs; resolve sync failures at the root cause.
- Account Provisioning: Manage contract changes (upgrades, downgrades, cancellations), provision customer access/licenses, and automate manual setup steps.
- Data Audits & Hygiene: Perform regular system audits to eliminate data discrepancies across billing, CRM, and product platforms.
- Cross-Functional Support: Partner with RevOps, Finance, and Product to support new pricing models and document integration flows.
Nice-to-Haves:
- Hands-on experience with HubSpot APIs.
- Basic scripting skills (Python, JavaScript/Node) for data reconciliations and automations.
- Familiarity with SaaS provisioning, entitlement-based billing, or B2B SaaS operations.
Who you are:
- Detail-obsessed: You catch and fix small data discrepancies before anyone else notices.
- Automation-driven: You proactively replace manual workflows with smart, automated solutions.
- Self-directed: You independently prioritize tasks, meet deadlines, and leave systems better than you found them.
Some benefits:
- 🖥️ Remote work
- ⌚ Full-time schedule, flexible according to objectives
- 🏖️PTO & holidays
- 💻 Laptop
About Howdy
Howdy.com, founded in 2018 and headquartered in Austin, Texas, helps US companies who want to hire, manage, and retain their teams in Latin America (LatAm) directly but need help with multinational logistics, contracts, compliance, and culture. Companies that use Howdy.com get the best talent available in LatAm and gain access to an entire network and a thriving community of professionals who are changing the world. By partnering with Howdy.com, companies can expand their physical presence into some of the fastest-growing economies in LatAm.
Howdy.com is a member of Y Combinator and has garnered significant support from prominent investors, including Greycroft and Obvious Ventures. The company raised over $20 million in a series A venture capital round.
Our core values
#1 Sports Team: At Howdy, we win together. From players to support, everyone is vital to our success. We hire for excellence, prioritize teamwork, and strive for continuous improvement. We collaborate, seek advice, and actively contribute to Howdy's victories.
Altruism: Demonstrating altruism involves prioritizing the team and assuming the best in others. We communicate openly, provide honest feedback, and extend grace. Altruism is selfless service, focusing on supporting our players and team growth.
Curiosity: Being curious at Howdy means having the willingness to learn, adapt, and explore new ideas. We question existing beliefs, embrace humility, and see curiosity as our superpower. Demonstrating curiosity involves researching unfamiliar tasks, asking questions to understand the full picture, and seeking better ways to complete routine tasks.
Have Spirit: Having spirit at Howdy is about celebrating wins, building a sense of community, and bringing positivity. Demonstrating spirit involves attending events, getting to know teammates, participating in challenges, and proudly wearing the Howdy swag. Simply put, it's about bringing a super-fan spirit to work every day.